T-Mobile says it has resolved issue that left many with zero bars of service
By Sam Catanzaro
T-Mobile says it has resolved an issue that left many Brentwood residents without service in the wake of the company’s $26 billion merger with Sprint.
Sprint Corporation and T-Mobile US merged on April 1, 2020 in an all shares deal for $26 billion and the Sprint brand was discontinued on August 2, 2020.
According to the Brentwood Community Council in a November 25 email, former Sprint booster sites located on local cell towers that are no longer enabled left many Brentwood residents in hillside and canyon areas without a single bar of cell service. In addition, the BCC said Sprint home-based booster boxes were not working for many residents.
When reached for comment, T-Mobile said on December 2 that they had “resolved this issue”.
“T-Mobile conducted a network check of the Brentwood area and identified an issue causing intermittent service loss from a tower on the southwest side of Brentwood Park. T-Mobile’s network team was able to resolve this issue, the site is fully back online, and coverage should be restored to residents in the area,” T-Mobile told Brentwood News.
